Returns & Exchanges

At Blackout Coffee Co, we want you to be completely satisfied with your brew. If you are not 100% happy with your purchase, you can return or exchange your items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and details regarding the item you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all seals are intact for coffee products to maintain safety standards.

• 3.
  Ship It Back

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your replacement within 5-7 business days.